Alison Medlyn
Digital Experience Strategist
I’m a Digital Experience Strategist specializing in UX and Service Design with 9+ years of experience spanning the government sector and leading technology companies. I’m motivated by creating digital experiences that feel clearer, simpler, and more human for the people who use them.
My systems approach to design is shaped by my background in architecture. I’m fascinated by how the digital and physical environments we inhabit influence the way we live, work, and connect. This perspective helps me identify patterns, map complex ecosystems, and create sustainable solutions that scale and adapt over time.
Over the course of my career I’ve delivered solutions for state and federal agencies, including digitizing Medicaid enrollment for millions of people and leading large-scale research for the General Services Administration. In the private sector, I’ve supported acquisition strategy, transformed complex ecosystems into intuitive digital experiences, and unified design systems to improve platform efficiency and scalability.
If you’d like to talk design, strategy, or improving digital services, I’d love to connect.